Testimonials

1 st

October
NY Brooklyn
NY Brooklyn
I am a customer who came to your store (2005) this Sunday 10/1/17 looking for assistance with setting up my T Mobile app account. Ms. Karisma ..., your staff member, set me up with my account and proved to be a helpful, knowledgeable and courteous staff member. I am glad to have been served by someone who took the time to walk with me through the set up progress and provide ample details on how to use the service. I am writing to let you know that she is truly an asset to your store.

7th

October
OH Richmond Heights
OH Richmond Heights
I am writing to you about two of your employees who showed me kindness & compassion when I truly needed it most... the actions & kindness shown to me by your Assistant Manager Demetrius P. & store associate Capri Thompson mean a great big deal to me... They got to me on a plan I can afford... I will remain a T-mobile customer as I now have confidence if there ever is a problem in the future, I can simply go inside the T-Mobile store #5519 & Demetrius, Capri & the other store associates will be able to help me while showing kindness & compassion. Please recognize this store along with Demetrius, Capri & the other store employees for...kindness, compassion & smiles!

9 th

October
IL Montgomery
IL Montgomery
...When we got to your store the staff there was very friendly. There were very helpful right from start. We talked to most of the staff at some point. The point person for us was Tommy. He was so very helpful though out our visit there... Tommy was very helpful on getting me the correct answers...Us and the Staff had some fun and many laughs while we are there... After this experience if there is something I need and it can be done at the store I will going to your store... Know i will advise friends about your store. Just wanted to give you my feedback about your great staff at this store.. Thank you again

13th

October
West Des Moines (IA Valley West)
West Des Moines (IA Valley West)
...I'm deaf...Ranae approached me...I could tell that she was genuine and real and we developed a rapport...She made it into a 'deaf-friendly' environment and met my needs for my phone. She's very valuable asset for T-Mobile...

20 th

October
IL Elmhurst
IL Elmhurst
To Whom It May Concern: ...I was in Elmhurst, I just had an aha moment and stopped into Store 2751. Here I was graciously welcomed. Explained my situation and immediately Christian, Assistant Manager had everything up and running. I now have one phone. What I found most interesting was his technological acumen to make the conversion while at the same time multi-tasking in the help of others who came into the store... Taneasha, Store Manager with such professionalism inquired as to my birthday; entering it into the computer and immediately explained to me the monthly phone rate, features and benefits of a bundled plan with T-Mobile and how I could upgrade my phone as needed. ...The experience from this T-Mobile location is what I expected at my carrier's store, but I feel most certain within 90 days due to this customer driven experience I shall switch. I purchase products for their quality but it is the customer service which ultimately drives my decision. If this is the service as a pre-client, I can hardly wait to experience it in full T-Mobile pink as a client- Mobile Christian and Taneasha definitely excel at putting the t in team and T-Mobile. Thank you for employing and recognizing them for their stellar service.
1

Get in touch

565 Randy Road Carol Stream - IL 60188

+1-630-480-2224

+1-630-530-7988